Overview
Five9, Inc. is a United States-based company that specializes in cloud software for contact centers. Operating in the technology sector, it provides businesses with scalable cloud-based solutions to manage customer interactions across various channels including voice, chat, email, and social media. The company's innovative approach focuses on enhancing customer service capabilities while streamulating operational efficiency. Key projects typically involve the development and implementation of advanced artificial intelligence and machine learning technologies to automate and optimize customer engagement and workflow processes. Five9's solutions support a global clientele, empowering organizations to improve customer satisfaction, increase operational effectiveness, and drive sales growth efficiently within their customer service departments.
AI+ Ask Fintel’s AI assistant about Five9, Inc..
Thinking about good questions…
Basic Stats
The Factor Analysis chart (below right) shows a view of Five9, Inc. from a variety of lenses. Each factor shows how well the company ranks against all other companies in the Fintel global investing universe. Factor scores range from zero to 100, with 100 being most desirable, and 50 being average.
For example, a company with a Value Score of 100 would be the most undervalued company in our database. A company with a Value Score of zero would be the most overvalued.
| Market Cap | |
| EV | |
| Shares Out. | 77.26 MM |
| Earnings Date | |
| EPS (TTM) | 0.11 |
| Dividend Yield | |
| Ex-Dividend Date | |
| Borrow Rate | |
| Short Shares Avail. | |
| Short Interest | |
| Short Float | |
| Days to Cover | |
| Risk Free Rate | 4.05 % |
| Price Change (1 yr) | |
| Volatility (1 yr) | |
| Beta | |
| Sharpe Ratio (1 yr) | |
| Sortino Ratio (1 yr) |
| PE Ratio | |
| Price/Book | |
| Price/TBV | |
| Book/Market | |
| EBIT/EV | |
| EBIT(3yr avg)/EV | |
| ROA | 0.00 |
| ROE | 0.02 |
| ROIC | 0.00 |
| CROIC | 0.02 |
| OCROIC | 0.09 |
| Implied Volatility | |
| Put/Call OI Ratio |
| Growth | 49.87 /100 |
| Profitability | 52.33 /100 |
| Quality Score | 59.93 /100 |
| Value Score | |
| Momentum Score | |
| Stability (Low Vol) Score | |
| Analyst Sentiment | |
| Fund Sentiment | 37.98 /100 |
| Insider Sentiment | |
| Officer Sentiment | |
| Dividend Score | |
| QVM Score | |
| Piotroski F-SCORE | 8.00 /9 |
Factor Scores range from 0 to 100, with 100 being most desirable. Larger circles are better. In situations where we have no data (e.g. no insider trades), we plot the score at 50 to avoid penalizing companies. However, a company that does not pay dividends will get a Dividend Score of Zero. Additionally, we inverted volatility to create a "stability" metric which is better when higher.
Stock Upgrades/Downgrades
This card shows analyst upgrades/downgrades for Five9, Inc.. An analyst rating is a classification that gives investors a sense of analyst sentiment about the direction and performance of an equity - usually a stock - over a period of time, typically 12 months.
The standard analyst ratings are generally as follows:
- Buy/Overweight/Outperform - Any of these ratings conveys an analyst’s belief that the stock is likely to outperform a market index (e.g. the S&P 500).
- Hold/Equal-Weight/Market Perform - Any of these ratings conveys an analyst’s belief that the stock is likely to perform in line with a market index.
- Sell/Underweight/Underperform - Any of these ratings suggest that an analyst believes the stock is likely to underperform a market index.
When an analyst upgrades a stock, they are signaling that the company’s fundamentals are being undervalued by investors. It could also mean they believe the market is underestimating the company’s potential. The opposite is true when a stock receives a downgrade.
The average rating of each individual analyst’s rating is the consensus rating for a stock. This gives investors a broader sense of the overall sentiment for that stock.
| Date | Analyst | Prior | Latest Recommendation |
Action |
|---|---|---|---|---|
| 2024-07-10 | Piper Sandler | Overweight | Overweight | Maintains |
| 2024-06-14 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2024-06-10 | Wells Fargo | Overweight | Overweight | Maintains |
| 2024-06-06 | Needham | Buy | Buy | Reiterate |
| 2024-05-17 | Needham | Buy | Buy | Reiterate |
| 2024-05-03 | UBS | Buy | Buy | Maintains |
| 2024-05-03 | Wells Fargo | Overweight | Overweight | Maintains |
| 2024-05-03 | Rosenblatt | Buy | Buy | Maintains |
| 2024-05-03 | Needham | Buy | Buy | Reiterate |
| 2024-04-26 | Rosenblatt | Buy | Buy | Maintains |
| 2024-04-22 | Canaccord Genuity | Buy | Buy | Maintains |
| 2024-04-17 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2024-03-15 | RBC Capital | Outperform | Initiate | |
| 2024-02-22 | Barclays | Overweight | Overweight | Maintains |
| 2024-02-22 | Wells Fargo | Overweight | Overweight | Maintains |
| 2024-02-22 | Keybanc | Overweight | Overweight | Maintains |
| 2024-02-22 | Needham | Buy | Buy | Reiterate |
| 2024-02-15 | Needham | Buy | Buy | Reiterate |
| 2024-01-22 | Keybanc | Overweight | Overweight | Maintains |
| 2024-01-12 | Piper Sandler | Overweight | Overweight | Maintains |
| 2023-12-15 | Deutsche Bank | Buy | Buy | Maintains |
| 2023-12-05 | Truist Securities | Buy | Buy | Reiterate |
| 2023-12-05 | Wells Fargo | Overweight | Overweight | Maintains |
| 2023-12-05 | Needham | Buy | Buy | Reiterate |
| 2023-11-20 | Piper Sandler | Overweight | Overweight | Maintains |
| 2023-11-06 | Rosenblatt | Buy | Buy | Reiterate |
| 2023-11-03 | Piper Sandler | Overweight | Overweight | Maintains |
| 2023-11-03 | Keybanc | Overweight | Overweight | Maintains |
| 2023-10-27 | Rosenblatt | Buy | Buy | Maintains |
| 2023-10-19 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2023-09-21 | Deutsche Bank | Hold | Buy | Upgrade |
| 2023-09-19 | Canaccord Genuity | Buy | Buy | Reiterate |
| 2023-09-15 | Rosenblatt | Buy | Buy | Reiterate |
| 2023-08-08 | Roth MKM | Buy | Buy | Maintains |
| 2023-08-08 | Wells Fargo | Overweight | Overweight | Maintains |
| 2023-08-08 | Rosenblatt | Buy | Buy | Reiterate |
| 2023-08-08 | Needham | Buy | Buy | Reiterate |
| 2023-08-08 | Jefferies | Hold | Hold | Maintains |
| 2023-07-26 | Rosenblatt | Buy | Buy | Maintains |
| 2023-07-21 | Keybanc | Overweight | Overweight | Maintains |
| 2023-07-19 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2023-06-08 | DA Davidson | Neutral | Initiate | |
| 2023-05-31 | Mizuho | Buy | Initiate | |
| 2023-05-23 | Roth MKM | Buy | Reiterate | |
| 2023-05-18 | Needham | Buy | Buy | Reiterate |
| 2023-05-05 | Keybanc | Overweight | Maintains | |
| 2023-03-24 | Rosenblatt | Buy | Initiate | |
| 2023-02-23 | Canaccord Genuity | Buy | Maintains | |
| 2023-02-23 | Truist Securities | Buy | Maintains | |
| 2023-02-23 | Morgan Stanley | Equal-Weight | Maintains | |
| 2023-02-23 | Credit Suisse | Neutral | Reiterate | |
| 2023-02-23 | Needham | Buy | Reiterate | |
| 2023-02-23 | Wells Fargo | Overweight | Maintains | |
| 2023-02-23 | Keybanc | Overweight | Maintains | |
| 2023-01-18 | Keybanc | Overweight | Maintains | |
| 2023-01-06 | Needham | Buy | Maintains | |
| 2023-01-05 | Jefferies | Buy | Hold | Downgrade |
| 2022-12-14 | Morgan Stanley | Equal-Weight | Maintains | |
| 2022-11-08 | Morgan Stanley | Equal-Weight | Maintains | |
| 2022-11-08 | BTIG | Buy | Maintains | |
| 2022-11-08 | Wells Fargo | Overweight | Maintains | |
| 2022-11-08 | Barclays | Overweight | Maintains | |
| 2022-11-08 | Needham | Buy | Maintains | |
| 2022-11-08 | Piper Sandler | Overweight | Maintains | |
| 2022-10-18 | Deutsche Bank | Hold | Maintains | |
| 2022-10-17 | Truist Securities | Buy | Maintains | |
| 2022-10-14 | Piper Sandler | Overweight | Maintains | |
| 2022-10-12 | Barclays | Overweight | Maintains | |
| 2022-10-10 | Morgan Stanley | Overweight | Equal-Weight | Downgrade |
| 2022-09-23 | Credit Suisse | Neutral | Initiate | |
| 2022-09-22 | MoffettNathanson | Hold | Initiate | |
| 2022-09-13 | Keybanc | Overweight | Initiate | |
| 2022-08-15 | Deutsche Bank | Hold | Initiate | |
| 2022-08-05 | MKM Partners | Buy | Initiate | |
| 2022-07-29 | UBS | Buy | Maintains | |
| 2022-07-25 | UBS | Buy | Maintains | |
| 2022-07-14 | Morgan Stanley | Overweight | Maintains | |
| 2022-07-13 | Piper Sandler | Overweight | Maintains | |
| 2022-05-23 | Jefferies | Buy | Maintains | |
| 2022-04-29 | Piper Sandler | Overweight | Maintains | |
| 2022-04-29 | Wells Fargo | Overweight | Maintains | |
| 2022-03-15 | Wells Fargo | Overweight | Maintains | |
| 2022-02-24 | Needham | Buy | Maintains | |
| 2022-02-24 | Keybanc | Overweight | Maintains | |
| 2022-02-22 | Morgan Stanley | Overweight | Maintains | |
| 2022-02-01 | William Blair | Outperform | Initiate | |
| 2022-01-06 | Jefferies | Hold | Buy | Upgrade |
| 2021-11-09 | Wells Fargo | Overweight | Maintains | |
| 2021-11-09 | Truist Securities | Hold | Buy | Upgrade |
| 2021-11-09 | Keybanc | Overweight | Maintains | |
| 2021-11-02 | Evercore ISI Group | Outperform | In-Line | Downgrade |
| 2021-10-25 | Keybanc | Sector Weight | Overweight | Upgrade |
| 2021-10-21 | Barclays | Overweight | Maintains | |
| 2021-10-18 | Morgan Stanley | Equal-Weight | Overweight | Upgrade |
| 2021-10-01 | Colliers Securities | Neutral | Buy | Upgrade |
| 2021-10-01 | Northland Capital Markets | Market Perform | Outperform | Upgrade |
| 2021-10-01 | Evercore ISI Group | In-Line | Outperform | Upgrade |
| 2021-10-01 | Canaccord Genuity | Hold | Buy | Upgrade |
| 2021-10-01 | Wells Fargo | Equal-Weight | Overweight | Upgrade |
| 2021-10-01 | Barclays | Equal-Weight | Overweight | Upgrade |
| 2021-09-20 | Truist Securities | Hold | Maintains | |
| 2021-09-17 | Piper Sandler | Neutral | Overweight | Upgrade |
| 2021-09-07 | Needham | Hold | Buy | Upgrade |
| 2021-08-18 | UBS | Buy | Neutral | Downgrade |
| 2021-08-09 | Truist Securities | Buy | Hold | Downgrade |
| 2021-07-28 | JP Morgan | Overweight | Neutral | Downgrade |
| 2021-07-28 | Piper Sandler | Overweight | Neutral | Downgrade |
| 2021-07-28 | Jefferies | Buy | Hold | Downgrade |
| 2021-07-20 | Northland Capital Markets | Outperform | Market Perform | Downgrade |
| 2021-07-20 | Craig-Hallum | Buy | Hold | Downgrade |
| 2021-07-20 | Canaccord Genuity | Buy | Hold | Downgrade |
| 2021-07-20 | Morgan Stanley | Overweight | Equal-Weight | Downgrade |
| 2021-07-19 | Needham | Buy | Hold | Downgrade |
| 2021-05-27 | UBS | Buy | Initiate | |
| 2021-04-30 | Northland Capital Markets | Outperform | Maintains | |
| 2021-04-30 | Canaccord Genuity | Buy | Maintains | |
| 2021-04-30 | Roth Capital | Neutral | Maintains | |
| 2021-03-01 | Jefferies | Buy | Initiate | |
| 2021-02-23 | Piper Sandler | Overweight | Maintains | |
| 2021-02-23 | Barclays | Equal-Weight | Maintains | |
| 2021-02-23 | Canaccord Genuity | Buy | Maintains | |
| 2021-02-23 | Roth Capital | Neutral | Maintains | |
| 2021-02-23 | Craig-Hallum | Buy | Maintains | |
| 2021-02-23 | JP Morgan | Overweight | Maintains | |
| 2021-02-23 | Northland Capital Markets | Outperform | Maintains | |
| 2021-02-23 | Truist Securities | Buy | Maintains | |
| 2021-02-23 | Wells Fargo | Overweight | Maintains | |
| 2021-02-23 | Morgan Stanley | Overweight | Maintains | |
| 2021-02-23 | Rosenblatt | Buy | Maintains | |
| 2021-01-14 | Needham | Buy | Maintains | |
| 2020-12-17 | Morgan Stanley | Equal-Weight | Overweight | Upgrade |
| 2020-10-30 | Canaccord Genuity | Buy | Maintains | |
| 2020-10-30 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-10-30 | Rosenblatt | Buy | Maintains | |
| 2020-10-30 | Needham | Buy | Maintains | |
| 2020-10-22 | Rosenblatt | Buy | Maintains | |
| 2020-10-21 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-10-09 | Barclays | Equal-Weight | Maintains | |
| 2020-09-09 | Piper Sandler | Overweight | Initiate | |
| 2020-08-20 | Evercore ISI Group | In-Line | Initiate | |
| 2020-08-04 | Canaccord Genuity | Buy | Maintains | |
| 2020-08-04 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-08-04 | Rosenblatt | Buy | Maintains | |
| 2020-08-04 | Needham | Buy | Maintains | |
| 2020-07-27 | Needham | Buy | Maintains | |
| 2020-07-22 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-07-20 | Barclays | Equal-Weight | Maintains | |
| 2020-06-23 | Wells Fargo | Overweight | Initiate | |
| 2020-06-09 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-05-05 | SunTrust Robinson Humphrey | Buy | Maintains | |
| 2020-05-05 | JP Morgan | Overweight | Maintains | |
| 2020-05-05 | Roth Capital | Buy | Neutral | Downgrade |
| 2020-05-05 | Needham | Buy | Maintains | |
| 2020-04-28 | Rosenblatt | Buy | Maintains | |
| 2020-04-23 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-04-16 | BTIG | Buy | Initiate | |
| 2020-03-25 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-02-20 | Canaccord Genuity | Buy | Maintains | |
| 2020-02-20 | JP Morgan | Overweight | Maintains | |
| 2020-02-20 | B of A Securities | Underperform | Maintains | |
| 2020-02-20 | Barclays | Equal-Weight | Maintains | |
| 2020-02-20 | Craig-Hallum | Buy | Maintains | |
| 2020-02-20 | Baird | Outperform | Reiterate | |
| 2020-02-20 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-02-12 | Rosenblatt | Buy | Maintains | |
| 2020-02-04 | Needham | Buy | Maintains | |
| 2020-01-13 | Morgan Stanley | Equal-Weight | Maintains | |
| 2020-01-08 | Baird | Outperform | Initiate | |
| 2019-12-09 | Guggenheim | Buy | Maintains | |
| 2019-11-13 | Rosenblatt | Neutral | Buy | Upgrade |
| 2019-09-26 | Guggenheim | Buy | Initiate | |
| 2019-09-19 | Morgan Stanley | Overweight | Equal-Weight | Downgrade |
| 2019-09-04 | Rosenblatt | Neutral | Initiate | |
| 2019-08-01 | JP Morgan | Neutral | Overweight | Upgrade |
| 2019-08-01 | Canaccord Genuity | Buy | Maintains | |
| 2019-08-01 | Dougherty | Neutral | Buy | Upgrade |
| 2019-01-07 | Morgan Stanley | Equal-Weight | Overweight | Upgrade |
| 2019-01-04 | Stephens & Co. | Equal-Weight | Initiate | |
| 2018-12-13 | JP Morgan | Overweight | Neutral | Downgrade |
| 2018-09-07 | Barclays | Equal-Weight | Equal-Weight | Maintains |
| 2018-08-07 | Bank of America | Underperform | Underperform | Maintains |
| 2018-08-07 | Stifel Nicolaus | Hold | Hold | Maintains |
| 2018-07-12 | Stifel Nicolaus | Hold | Initiate | |
| 2018-05-02 | Barclays | Equal-Weight | Equal-Weight | Maintains |
| 2018-04-27 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2018-03-13 | KeyBanc | Overweight | Sector Weight | Downgrade |
| 2018-02-22 | Bank of America | Underperform | Underperform | Maintains |
| 2018-02-22 | KeyBanc | Overweight | Overweight | Maintains |
| 2018-02-22 | Barclays | Equal-Weight | Equal-Weight | Maintains |
| 2018-02-01 | SunTrust Robinson Humphrey | Buy | Initiate | |
| 2018-01-08 | Barclays | Overweight | Equal-Weight | Downgrade |
| 2017-11-09 | KeyBanc | Overweight | Maintains | |
| 2017-11-09 | Morgan Stanley | Equal-Weight | Maintains | |
| 2017-09-27 | Canaccord Genuity | Buy | Maintains | |
| 2017-08-04 | Canaccord Genuity | Buy | Maintains | |
| 2017-07-20 | Morgan Stanley | Equal-Weight | Maintains | |
| 2017-04-11 | Morgan Stanley | Equal-Weight | Initiate | |
| 2017-03-17 | Pacific Crest | Sector Weight | Overweight | Upgrade |
| 2016-09-20 | Bank of America | Neutral | Underperform | Downgrade |
| 2016-08-04 | Barclays | Overweight | Maintains | |
| 2016-07-15 | Barclays | Overweight | Maintains | |
| 2016-06-09 | Craig-Hallum | Buy | Initiate | |
| 2016-04-14 | Roth Capital | Buy | Initiate | |
| 2016-02-10 | Barclays | Overweight | Maintains | |
| 2016-01-06 | Barclays | Overweight | Maintains | |
| 2016-01-04 | Northland Securities | Outperform | Initiate | |
| 2015-05-13 | Canaccord Genuity | Buy | Maintains | |
| 2015-04-09 | Bank of America | Buy | Neutral | Downgrade |
| 2014-11-07 | Bank of America | Buy | Maintains | |
| 2014-08-05 | Barclays | Overweight | Maintains | |
| 2014-08-05 | Pacific Crest | Outperform | Sector Perform | Downgrade |
| 2014-04-29 | Canaccord Genuity | Buy | Initiate | |
| 2014-04-29 | Pacific Crest | Outperform | Initiate | |
| 2014-04-29 | JP Morgan | Overweight | Initiate | |
| 2014-04-29 | Barclays | Overweight | Initiate | |
| 2025-05-13 | Rosenblatt | Buy | Buy | Maintains |
| 2025-05-02 | RBC Capital | Outperform | Outperform | Maintains |
| 2025-05-02 | Evercore ISI Group | Outperform | Outperform | Maintains |
| 2025-05-02 | Rosenblatt | Buy | Buy | Maintains |
| 2025-05-02 | Needham | Buy | Buy | Maintains |
| 2024-11-12 | Wells Fargo | Overweight | Equal-Weight | Downgrade |
| 2024-11-11 | Baird | Neutral | Neutral | Maintains |
| 2024-11-08 | Rosenblatt | Buy | Buy | Maintains |
| 2024-11-08 | DA Davidson | Neutral | Neutral | Maintains |
| 2024-11-08 | Piper Sandler | Overweight | Overweight | Maintains |
| 2024-11-08 | Needham | Buy | Buy | Reiterate |
| 2025-01-21 | Needham | Buy | Buy | Reiterate |
| 2025-01-16 | Cantor Fitzgerald | Overweight | Initiate | |
| 2024-08-21 | Piper Sandler | Overweight | Overweight | Reiterate |
| 2024-08-21 | Needham | Buy | Buy | Reiterate |
| 2025-06-06 | Keybanc | Overweight | Initiate | |
| 2024-08-27 | Truist Securities | Buy | Buy | Maintains |
| 2024-08-09 | Rosenblatt | Buy | Buy | Maintains |
| 2024-08-09 | Wells Fargo | Overweight | Overweight | Maintains |
| 2024-08-09 | BTIG | Buy | Buy | Maintains |
| 2024-08-09 | Northland Capital Markets | Outperform | Outperform | Maintains |
| 2024-08-09 | Roth MKM | Buy | Buy | Maintains |
| 2024-08-09 | Truist Securities | Buy | Buy | Maintains |
| 2024-08-09 | Barclays | Overweight | Overweight | Maintains |
| 2024-08-09 | Piper Sandler | Overweight | Overweight | Maintains |
| 2024-08-09 | Baird | Outperform | Neutral | Downgrade |
| 2024-08-05 | B of A Securities | Underperform | Buy | Upgrade |
| 2024-07-25 | Barclays | Overweight | Overweight | Maintains |
| 2025-03-19 | RBC Capital | Outperform | Outperform | Reiterate |
| 2025-04-28 | Jefferies | Hold | Hold | Maintains |
| 2024-10-15 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2025-04-04 | Rosenblatt | Buy | Buy | Maintains |
| 2025-04-04 | Needham | Buy | Buy | Reiterate |
| 2025-03-17 | Needham | Buy | Buy | Reiterate |
| 2024-12-18 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2024-12-17 | Truist Securities | Buy | Buy | Reiterate |
| 2024-12-16 | Needham | Buy | Buy | Maintains |
| 2025-04-24 | Rosenblatt | Buy | Buy | Maintains |
| 2024-10-23 | Wells Fargo | Overweight | Overweight | Maintains |
| 2025-08-01 | Canaccord Genuity | Buy | Buy | Maintains |
| 2025-08-01 | Rosenblatt | Buy | Buy | Maintains |
| 2025-02-21 | Cantor Fitzgerald | Overweight | Overweight | Maintains |
| 2025-02-21 | Piper Sandler | Overweight | Overweight | Maintains |
| 2025-02-21 | Needham | Buy | Buy | Reiterate |
| 2025-02-21 | Rosenblatt | Buy | Buy | Maintains |
| 2025-02-21 | Barclays | Overweight | Overweight | Maintains |
| 2025-03-20 | Rosenblatt | Buy | Buy | Maintains |
| 2025-05-02 | UBS | Buy | Buy | Maintains |
| 2025-04-16 | Morgan Stanley | Equal-Weight | Equal-Weight | Maintains |
| 2025-04-15 | Mizuho | Outperform | Outperform | Maintains |
| 2025-07-14 | Piper Sandler | Overweight | Overweight | Maintains |
| 2025-04-22 | Wells Fargo | Equal-Weight | Equal-Weight | Maintains |
| 2025-05-05 | Barclays | Overweight | Overweight | Maintains |
